Top CRM (Customer Relations Management) in 2023
In 2023, the top contenders in the realm of Customer Relationship Management (CRM) Software as a Service (SaaS) include HubSpot CRM, Zoho CRM, and Salesforce. These platforms play a pivotal role for businesses by facilitating effective management of customer interactions and fostering strong customer relationships.
NUMBER 1
Name: HubSpot CRM
Company trading name: HubSpot, Inc.
Address:
Launched date: 2006
Founder: Brian Halligan, Dharmesh Shah
CEO: Brian Halligan
NO Employees: Over 8,000
Net Income: $883.29 million (FY 2020)
Website: https://www.hubspot.com
List of Social Network accounts Links:
- Twitter: https://twitter.com/HubSpot
- LinkedIn: https://www.linkedin.com/company/hubspot
- Facebook: https://www.facebook.com/hubspot
Rate:
- On Trustpilot: Reviews 591 and TrustScore 3.5 out of 5
- On G2 HubSpot Marketing Hub (10,066) 4.4 out of 5
- On Capterra HubSpot CRM Reviews (3,753) 4.5 out of 5
NUMBER 2
Name: Zoho CRM
Company trading name: Zoho Corporation
Address:
Launched date: 2005
Founder: Sridhar Vembu
CEO: Sridhar Vembu
NO Employees: Over 10,000
Net Income: Private company (financials not disclosed)
Website: https://www.zoho.com
List of Social Network accounts Links:
- Twitter: https://twitter.com/zoho and https://twitter.com/ZohoCRM
- LinkedIn: https://www.linkedin.com/company/zoho and https://www.linkedin.com/showcase/zohocrm/
- Facebook: https://www.facebook.com/zoho
Rate:
- On Trustpilot: Reviews 24 and TrustScore 3.5 out of 5
- On G2 Zoho CRM (2,475) 4 out of 5
- On Capterra Zoho CRM Reviews (6,325) 4.3 out of 5
NUMBER 3
Name: Salesforce
Company trading name: Salesforce.com, Inc.
Address:
Launched date: February 3, 1999
Founder: Marc Benioff, Parker Harris, Dave Moellenhoff, Frank Dominguez
CEO: Marc Benioff
NO Employees: Over 79,000 (2023)
Net Income: $208 million
List of Social Network accounts Links:
- Twitter https://twitter.com/salesforce
- LinkedIn https://www.linkedin.com/company/salesforce
- Facebook: https://www.facebook.com/Salesforce
Website: https://www.salesforce.com
Rate:
- On Trustpilot: Reviews 363 and TrustScore 1.4 out of 5
- On G2 Salesforce Sales Cloud (15,707) 4.3 out of 5
- On Capterra Salesforce Reviews (283 4.3 out of 5
In addition to the top three, other CRM contenders include Sage CRM, Pipedrive, Microsoft Dynamics 365, and Copper CRM . These platforms provide a diverse range of CRM solutions catering to various business needs.
The standout features of HubSpot CRM, Zoho CRM, and Salesforce encompass contact management, interaction tracking, data analysis, and customer experience optimization. Each platform caters to specific business sizes and requirements: HubSpot CRM benefits small businesses, Zoho CRM emphasizes value, and Salesforce dominates the enterprise-level CRM landscape.
To evaluate and compare user reviews and stay updated on new CRM software launches, the Capterra platform proves to be a valuable resource. However, readers are reminded that the information provided is for informational purposes only and should be validated before making any purchasing decisions.
CREDIT: WIKI HYPHEN WEB: https://www-wiki.com/top-crm-saas-2023
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